Vikingatid is owned by Galdri AB, with postal address Ulls väg 29C, 75651 Uppsala.
If you have any questions or want to get in touch with us — contact us via [email protected], and we will get back to you shortly.
Ordering
Once you have completed your order, an order confirmation will be sent to your email address.
If there is something wrong with the order confirmation — contact us via [email protected].
Delivery
Our normal delivery time is 5-7 days. During the summer, delivery times may be slightly longer.
Prices
All prices in the store are listed in SEK and all prices include 25% VAT.
Right of withdrawal
You have a statutory 14-day right of withdrawal from the date you have received the goods you have ordered.
5.1 When exercising your right of withdrawal:
You must notify us of your withdrawal — send the message to [email protected]. Your message must clearly state your name, address, email address, order number, and the items you are returning.
Return the products to us as soon as possible. You are responsible for return shipping, delivery, and the condition of the products upon return — products should therefore be sent well packaged and in their original packaging.
If the item is undamaged, we will refund the full amount to you immediately. It may take a few days for the money to arrive.
For more about the statutory right of withdrawal, read more here .
Complaints and claims
We inspect all products before they are shipped from us. Should the product still be damaged or in any way faulty when it arrives — please let us know via [email protected] and send us a photo of what is wrong, and we will send you a new product at no extra cost.
Limitation of liability
We take no responsibility for indirect damages that may arise due to products from us.
We accept no responsibility for delays/errors due to circumstances beyond the company's control (Force Majeure).
We take no responsibility for any changes to products/product features that have been changed by the respective supplier and other factors beyond our control.
Product information
We reserve the right to any printing errors on this website and final sales of products. We do not guarantee that the images reflect the exact appearance of the products, as for example a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible.
Information about Cookies
We use cookies on our website to understand how people browse our website. You can of course refuse these cookies.
Personal information
By shopping with us, you accept our data protection policy and our processing of your personal data.
We protect your privacy and do not collect more information than is necessary to process your order. We never sell your information to third parties.
Vikingatid is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us to be able to handle your order and in cases where you have requested newsletters or campaign offers - to be able to adapt marketing to your individual needs.
10.1 What is personal data? Personal data is any information that can be directly or indirectly attributed to a natural person.
10.2 What data do we store? In order to be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, email address, IP address and purchase history.
Your data is stored as long as we have a legal basis to process your data, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.
10.3 Legal basis In connection with a purchase, your personal data is processed to fulfill the agreement with you. Marketing, campaigns and similar mailings are carried out with your consent.
10.4 What data is shared and for what purpose?
10.4.1 Payment provider
When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, email address and telephone number. If you choose to pay by invoice, your social security number is also saved with the payment provider. The information is saved to be able to complete the purchase and to protect the parties against fraud.
The payment services we use are: Swish, Visa, Mastercard.
10.4.2 Freight companies In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is your first name, last name, and delivery address information. Your email address and/or mobile number may also be shared with the shipping company for notification purposes.
The shipping companies we cooperate with are: Postnord, as well as their possible partners.
10.4.3 Newsletter If you have chosen to subscribe to our newsletter, we will save your email address but without linking it to your name.
10.5 Right of access You have the right to receive extracts of all information we hold about you. Extracts are delivered electronically in a readable format.
10.6 Right to rectification You have the right to ask us to update incorrect information or supplement information that is incomplete.
10.7 The right to be forgotten You can request that the data concerning you be deleted at any time.
10.8 Data Protection Officer Vikingatid is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
10.9 How we protect your personal data We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal data and passwords.
We use a Swedish platform, Quickbutik, which is operated by Quickbutik AB, based in Helsingborg.
Changes to the General Terms and Conditions
We reserve the right to make changes to the Terms and Conditions at any time. Changes to the Terms and Conditions will be posted online on the Website. The changed Terms and Conditions will be deemed accepted upon placing an order or visiting the Website.
Dispute and choice of law
In the event that a dispute cannot be resolved by mutual agreement between the company's customer service and the customer, you as a customer can contact the Swedish General Complaints Board, see arn.se. For residents of an EU country other than Sweden, you can submit a complaint online via the EU Commission's platform for dispute resolution, see http://ec.europa.eu/consumers/odr
In the event of a dispute, we will follow decisions from ARN or a corresponding dispute resolution body.
Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.
Vikingatid creates watches that combine our Nordic heritage with timeless design. With golden runes from the Metonic cycle on the dial, carry the Viking Age with you in your everyday life.
